Technical Account Manager (m/f/x)
08.01.2021
Laserhub GmbH, Sales, Stuttgart, Germany, Contact Person, CAD, Key Account, Tender Management, Account Manager, Metal Industry, Customer Support, Germany Startup Jobs, Product Portfolio, Technical Support, Enterprise, Account Management, Technical Account Manager, Stuttgart Startup Jobs, Supplier, RFQ, Operations, Communication, CRM
At Laserhub, we have metal running through our veins, and with our procurement platform for metal parts we are leading the very traditional sheet metal industry into the glorious age of full digitalization. At laserhub.com, end customers and metal parts manufacturers come together via a lean, digital process. Instead of spending many days or weeks on a single order, everyone can work with unprecedented efficiency, fulfilling their demands just in a few days and for multiple orders. Since 2017, our team of experts has demonstrated that our concept is well received by the market – now we want to play a big part in making the entire metalworking industry digital. In order to achieve our goal, we are looking for an excellent employee for our Sales team as
Technical Account Manager (m/f/x)
Your mission:
In this position, you are a subject matter expert within the Sales function by providing excellent technical support. You help the Sales team with requests from core customers that need additional technical handling, in order to offer a quote:
- You work closely with the Key Account team to prepare quotes and tender requests by enterprises
- You are responsible for finding prices and determining the feasibility for the requested order with our producer-range
- You maintain current functional and technical knowledge of the entire product portfolio
- You are passionate about facilitating interactions between the Sales, Operations and Supplier teams
- You serve as a point of contact for escalating issues, both internally and externally, driving collaboration and communication to resolve them
Your profile:
- Experience in account management or a customer-facing role
- You have a strong technical skills and CAD knowledge
- You have experience in the sheet metal industry and a distinct technical understanding of this sector
- Your knowledge includes sales metrics, CRM use, tender management and RFQ
- Your excellent and professional communication skills keep internal and external stakeholders informed while delivering high-touch support
- You embody a persistent, ambitious and proactive person
- Excellent language skills in English and German are required
Why Laserhub?
- A one-time opportunity to help build an exciting B2B business model with scaling potential
- We believe in fairness, transparency and helpfulness in everyday work
- Your personal development is important to us, therefore we promote the internal transfer of knowledge and strengthen your “zone of genius”
- All our employees hold company shares in Laserhub
- You can arrange your working day according to your needs with flexible working hours, home office days and the No-Meeting-Wednesday
Location: Stuttgart | When do you start? As soon as possible
If you would like to bring in new ideas and take ownership, our startup environment seems to be the perfect fit. Let’s upload your application via the “Apply button” at the job ad on our careersite!
Laserhub GmbH, Eberhardstr. 1, 70173 Stuttgart, laserhub.com
