Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, New York, London, Paris, Beijing, Sydney and Tokyo.
The Technical Solution Consultant has a high proficiency in the translation of business problems into solution leveraging the out of the box configuration capabilities of Zuora as well as technical solution based on Zuora APIs, data exports and loads and advanced configuration. Should always ensure that solution provided is delivering business value. Ideal candidate has 1 to 4 years of experience in implementing and integrating software solutions, ideally in Billing, CRM or ERP domains.
The Technical Solution Consultant manages multiple complex tasks and priorities while maintaining the ability to engage with team members and clients in a professional and timely manner. He/she maintains control during challenging project situations and exudes confidence to other team members and the client. Communicates professionally and in the correct business form with team members and clients.
Will serve as a the primary/sole technical consultant for small projects and less complex mid-size projects. As experience increases, he/she will assume responsibility for being the sole consultant on more complex projects or for large deliverables on complex Enterprise and Mid-Market projects.
Through individual actions and on a day to day basis, the Technical Solution Consultant will demonstrate a clear understanding of Customer Success. This means developing technical solutions to solve business problems and not simply code. He/she will develop a proficiency in identifying when a technical solution may not solve a business problem and therefore puts business value at risk.
The Technical consultants will carry out the following activities: