Customers have changed. In the new Subscription Economy® (a phrase coined by our CEO, Tien Tzuo) customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.

Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. Included in our portfolio of SaaS application is Zuora’s RevPro solution, the world’s leading revenue automation solution enabling customers to streamline revenue recognition and meet the latest standards.

Our growth story is far from over and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented Account Manager with an entrepreneurial spirit to help us take on a $40 billion market opportunity.

As an Account Manager, you’ll focus on customers who originally came to Zuora to ease the pain of traditional ERP solutions and spreadsheets that weren’t equipped to handle the complexities of deferred revenue, multi-element arrangements or contract modifications. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation. You will be the CEO aka “ZEO” of your accounts and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Join us and be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.

What you’ll achieve:

  • Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach
  • Manage the complete and complex sales-cycles often presenting to C-level executives the value of Zuora’s RevPro solution
  • Develop your own territory plan and a pipeline that will fuel the ongoing growth of your business enabling you to exceed your quarterly and annual sales quota
  • Identify and qualify new opportunities leveraging your own creativity, inbound lead flow, personal prospecting efforts, contacts, existing accounts and partners
  • Evangelize the Zuora vision and complete value proposition through customer meetings, product demonstrations, in-market events and account specific initiatives
  • Work cross functionally with our sales development, marketing, product and customer service teams to deliver outstanding results
  • Negotiate pricing and contractual terms as required to close the sale
  • Accurately forecast profitable and predictable territory performance and required resources through adherence of our sales process
  • Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues

What you’ll need to be successful:

  • 5+ years of solution sales experience managing complex sales-cycles with demonstrated ownership of territory and account management, preferably within SaaS, accounting/ERP applications, CRM, business intelligence or other software solutions
  • Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
  • Track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
  • Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
  • Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
  • Strong computer skills including G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus
  • Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
  • Bachelor's degree (sales training methodologies is a plus)
  • Ability to travel when required

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,000 passionate and innovative ZEOs. ZEO Culture isn’t an empty branding effort. We take it very seriously and we have a daring desire to do things differently. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.




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