Position Summary

The Solution Architect is a key member of the Professional Services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The Solution Architect plays a lead role during the implementation identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the requirements, and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.

Main Responsibilities

  • Design and validate that the proposed solution architecture supports the stated and implied business requirements.
  • Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices.
  • Articulate and present different point of views on various technologies.
  • Present Architecture deliverables such as Ecosystem and Integration diagrams, BRD, Business Process Flows, Swimlanes, Visios and Mockups.
  • Exhibit strong executive presence and ability to interact with key project sponsors.


  • Must have at least 5 years enterprise level experience, within a professional services organization, as a Solution Architect and/or Senior Business Consultant with a leading technology consulting company, delivering moderate to complex ERP, billing, Q2C, QTC, OTC, CPQ and/or salesforce.com solutions (Force.com platform a plus).
  • Master of Science in Computer Science or in Business preferred.
  • Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
  • Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.
  • Experience in data analysis, conversion and migration, interfaces and reports.
  • Experience with gap analysis and blueprint development.
  • Experience with system design using configuration and/or customization, integration, testing and support.
  • Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover.
  • Experience in Waterfall and Agile methodologies.
  • Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
  • Experience managing tasks on multiple projects simultaneously.
  • Able to travel up to 60% of the time.

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