VP, Engineering (m/f/x)

Customers have changed. In the new Subscription Economy® (a phrase coined by our CEO, Tien Tzuo) customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.

Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. Included in our portfolio of SaaS application is Zuora’s RevPro solution, the world’s leading revenue automation solution enabling customers to streamline revenue recognition and meet the latest standards.

Our growth story is far from over and the VP of Engineering is pivotal to driving the next evolution of Zuora RevPro as we establish a new architecture to handle an order of magnitude, increase in scale and establish the foundation to go well beyond that.

Make no mistake, this will be a challenging role: the technology will change, our processes will change and the engineering teams will need to operate in new ways. It’s as much about organizational transformation as it is about new technology and simultaneously, maintaining and operating the current system remains critical. There is no cookie cutter approach; your success will largely come from how creatively you respond to what’s in front of you and knowing where we need to go. You’ll need to be a master of the VP of Engineering basics: vision, execution, leading, motivating, coaching, recruiting, budgeting, issue resolution and communicating up, down and sideways throughout our global organization. Change of this scale takes time and requires high energy for a sustained effort.

What you’ll achieve:

• Develop a clear and compelling vision, gain a clear sense of where the organization currently stands and initiate action to shift the organization
• Proactively make the role your own, building cross-regional relationships with Zuora’s engineering teams primarily located in San Mateo and Beijing
• Establish a deep connection with the RevPro organization including a team of 60 engineers, QA, managers and leads, geographically split between San Jose and Chennai
• Lead, mentor and empower individuals, leaders and teams to do their best work and solve new challenges
• Designing and overseeing large-scale work programs to accomplish critical organizational objectives
• Navigate the team through a large-scale change management process where they will move from a large-monolithic application to distributed independent teams focused on building a microservices architecture

What you’ll need to be successful:

• 10+ years of experience in senior-level technology roles
• Demonstrated success leading engineering teams through both technical and organizational change and bringing large-scale SaaS-based business apps to market
• Strong technical skills including experience with modern SaaS based architectures
• Solid interpersonal skills capable of building of strong relationships across functions
• Drive, with an ability to learn quickly and make independent decisions
• Exceptional presentation, verbal and written communication skills
• Bachelor's Degree in Computer Science or a closely related field of study
• Willingness to travel up to 20%

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,000 passionate and innovative ZEOs. ZEO Culture isn’t an empty branding effort. We take it very seriously and we have a daring desire to do things differently. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.