Supply Chain & Operations Manager

Startup Full-Time Job
Supply Chain & Operations Manager

(m/w/d) -

Startup Koa
Job Titel Supply Chain & Operations Manager (m/w/d)
Department Operations
Typ Full-Time Job
Position Junior
Ort / Land Köln / Deutschland
Remote Onsite
Kompensation Undisclosed
Equity Nein
Beginn September 2024 (or upon agreement)
Kontaktperson Undisclosed
Bewerben / Infos
Kontakt per E-Mail Bewerben via E-Mail

Die Beschreibung: Supply Chain & Operations Manager als Startup Full-Time Job

About Koa

Koa Germany GmbH is part of a Swiss-Ghanaian Scale-Up in its growth phase, disrupting the cocoa value chain in West Africa. Koa is the first and so-far only company in the world processing the fresh cocoa fruit in cooperation with smallholders in rural Ghana. Through Koa’s activities, the farmers increase their income significantly and upcycle an additional 40% of the cocoa pulp. As a B Corp™, we believe in creating positive change, one upcycled cocoa fruit at a time. From farmers to the planet, we’re here to make a difference that matters, where it matters most. Because caring is cool, and making the world a better place is even cooler.

The cocoa fruit is the chocolate industry's hidden gem and we are on a mission to uncover it’s juicy secrets. We’re all about making food and drinks so tasty, you’ll want to share it with your grandma (and she’ll probably ask for seconds). Whether it's the best ice cream, a refreshing soda, or a scrumptious snack, we believe taste buds are meant to dance with joy. And we’re sure the cocoa fruit will make them go wild! In recent years, we have established a robust value chain and, by opening the world`s largest cocoa fruit processing factory in Ghana, we laid the foundations for growth. Now it is all about spreading the word taste, creating exciting product concepts which will leave people grinning from ear to ear – like love at the first taste.

Are you up for the Koa-coaster? It's a ride of courageous passion, where every twist and turn gets us closer to greatness. Buckle up, embrace the adventure, and apply to make the magic happen. As soon as possible, we are looking for a:

Supply Chain & Operations Manager
100% in Cologne, Germany

Your Mission

As Supply Chain & Operations Manager, you will be responsible for ensuring the seamless flow of products from production to our customers, aligning perfectly with Koa's value propositions. In this critical role, the SCOM acts as an interface between the customer and production facing departments, as well as external service providers around the products and their delivery. The SCOM designs, sets up, and manages the most efficient and effective supply chain to deliver our products to the market. You are a champion of customer centricity when it comes to operations and supply chain, and together with the Sales & Quality Team, the SCOM ensures that we fulfill all our customers’ orders to their full satisfaction with a laser focus on operational excellence. Together with the Global Supply Chain Lead and the Commercial Project Manager, the SCOM will manage the balancing of inventory across different channels.

Your key responsibilities will be:

Ingredient Research & Development which includes:

- Strategic development, management, and continuous improvement of the route to market in line with Koa`s value proposition requirements.
- Plan, setup, and oversee the delivery of finished products to the customer.
- Develop our e-commerce operations and create an exciting webshop customer journey.
- Partner with Sales and Marketing teams to define customer service levels and delivery expectations for different value propositions.

Lead 3rd Party Manufacturing which includes:

- Develop and maintain a network of qualified toll manufacturers and co-packers with capabilities aligned with specific product requirements and value propositions.
- Manage and oversee the production process at toll manufacturing facilities alongside Quality Management, ensuring adherence to Koa's quality standards and specifications.
- Develop and maintain strong working relationships with toll manufacturing partners to facilitate smooth communication and timely production execution.

Operations & Logistics Management (Internal & External) which includes:

- Develop and implement production plans in coordination with sales forecasts, inventory levels, and value proposition requirements.
- Oversee the entire processing and logistics cycle, including raw material procurement, production planning, warehousing, order fulfillment, and product delivery.
- Coordinate the transportation and delivery of goods through when working with shipping carriers and distribution partners.
- Foster strong relationships with internal stakeholders (e.g., production, quality control) and external stakeholders (e.g., distributors, customers) to ensure smooth communication and problem-solving.
- Identify and implement operational improvements to streamline processes, reduce costs, and increase overall efficiency.

Inventory Management which includes:

- Implement an efficient demand side inventory control system, that can be integrated with Koa`s global system, to optimise stock levels and, together with the commercial and global supply chain team, balance inventory throughout the supply chain.

Your Profile

- You are interactive, outgoing, analytical, and love to work on the intersection between people, products, and problem solving.
- You are fascinated by problem solving and finding the best possible operations models and you are self-driven, motivated, persistent, and resilient with an ambitious get $%@& done mindset.
- You love to work with people, you stay calm under the pressure of the daily logistics hustle, and you are a natural-born communicator with a sense of humour.
- You have a Bachelor’s or Master's degree in Supply Chain Management, Business Administration, or an equivalent academic qualification in food science or innovation.
- You have at least 5 years of experience in developing and managing supply chains, preferably in the FMCG or food & beverage space.
- You are willing to travel and possess a valid driver’s license.
- You have experience in working with an ERP or goods management system and can manage all modern IT tools with ease.
- You are based in the greater Cologne Area or willing to relocate and have a valid residence permit in Germany or are in possession of a citizenship which is part of the Schengen Agreement.
- You are fluent in German and English, any other European language is a plus.

Your Workplace and Team

You will be part of our newly established German team, but closely connected to the already existing Swiss & Ghanaian colleagues. Together, we’re all about taking epic risks in the pursuit of success. When it comes to finding solutions, we don’t just go with the flow: we make waves. If there’s a tasty way to do it, you bet we’ll find it. Shared laughs and smiles are our cocoa fruit jam, because making a positive impact doesn’t have to be all work and no play. We come together as a community where creating goodness and fun are always on the agenda. As a Research & Development Manager you will get a high degree of autonomy and freedom. You will be expected to proactively shape the growth of a young and meaningful venture, take on responsibility and enjoy working outside of your comfort zone. A diversified job profile is waiting for you in an international environment. Our German Office will be located in Cologne and we already have a headquarters in the heart of Zurich. In Ghana, our team operates two production sites with thousands of farmers. While spread across the world, we are all just a video call away.


Employment Level: 100%
Starting date: September 2024 (or upon agreement)
Travel: Up to 50%


Application Deadline: 30.06.2024
Send your application to:
What to send? CV and motivation video

What's a motivation video? Please provide us a quick 2–3-minute video in which you answer the
following three questions. Please don’t bother with any fancy editing.
a) why are you interested in working with Koa?
b) how do you understand the advertised position?
c) why are you interested in this position and that you are the right person for it?

If you have any questions, don’t hesitate to get in touch and we will do our best to answer them as fast as possible. At Koa, we value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion or belief, disability, age, sexual orientation, and identity.

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